8k8.com Privacy Policy

1Scope and Data Controller

This Privacy Policy applies to all personal data processed by 8k8.com in connection with your use of the 8k8.com website accessible at 8k8com.biz, including all game services, account management functions, payment processing, customer support interactions, and marketing communications.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), 8k8.com acts as the Personal Information Controller (PIC) in respect of the personal data of its registered users and website visitors. As PIC, 8k8.com determines the purposes and means of personal data processing and is responsible for ensuring compliance with all applicable obligations under the DPA.

2Personal Data We Collect

8k8.com collects the following categories of personal data in connection with account registration, gameplay, transactions, and platform usage:

8k8.com does not collect sensitive personal information (as defined under Section 3(l) of the DPA) beyond what is strictly required for identity verification and compliance with anti-money laundering regulations. Where such sensitive data is collected, explicit consent is obtained and processing is limited to the stated purpose.

3How We Collect Personal Data

8k8.com collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your profile on 8k8.com.
• Automated collection: Technical and behavioural data collected automatically when you access 8k8.com, including IP address, device identifiers, browser characteristics, and navigation patterns via cookies and similar technologies.
• Third-party payment processors: Transaction confirmation and reference data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers when you initiate a deposit or withdrawal on 8k8.com.
• Regulatory sources: Identity verification and anti-money laundering screening data obtained through compliance service providers as part of our legal obligations under Philippine law and PAGCOR requirements.

4Purposes of Personal Data Processing

8k8.com processes your personal data for the following specific purposes:

• Account management: To register, verify, maintain, and administer your 8k8.com player account, including authentication and session management.
• Service delivery: To provide access to games, process bets and results, manage your wallet balance, and deliver all platform features associated with your 8k8.com account.
• Payment processing: To facilitate deposits and withdrawals through your selected Philippine payment method, and to maintain accurate financial records of all transactions.
• Identity verification (KYC): To verify your identity, age (21+), and eligibility to use 8k8.com, as required by PAGCOR and applicable Philippine anti-money laundering regulations.
• Legal and regulatory compliance: To fulfil obligations under the DPA, PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Responsible gaming: To monitor gaming patterns and facilitate responsible gaming tools including deposit limits, session timers, and self-exclusion where applicable.
• Customer support: To respond to queries, resolve disputes, and provide assistance to 8k8.com players via live chat and email.
• Security and fraud prevention: To detect, investigate, and prevent unauthorized account access, fraudulent activity, money laundering, and other prohibited conduct.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to users who have opted in to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, diagnose technical issues, and improve the functionality, performance, and user experience of 8k8.com.

5Legal Bases for Processing

Under the Philippine Data Privacy Act, all personal data processing by 8k8.com is conducted on one or more of the following lawful bases:

• Contractual necessity: Processing required to fulfil our agreement with you as a registered 8k8.com player — including account management, game delivery, and payment processing.
• Legal obligation: Processing necessary to comply with applicable Philippine laws, including identity verification under PAGCOR regulations, anti-money laundering obligations under the AMLA, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and platform analytics, where such interests do not override your fundamental rights.
• Consent: Processing for optional purposes such as marketing communications and non-essential cookies, where you have provided explicit consent. You retain the right to withdraw consent at any time.

6Sharing of Personal Data

8k8.com does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data is shared only under the following circumstances and with the following categories of recipients:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners, solely for the purpose of processing your deposit and withdrawal transactions.
• KYC and compliance providers: Third-party identity verification and AML screening services engaged by 8k8.com to fulfil its regulatory obligations under PAGCOR and Philippine law.
• Technology and hosting providers: Cloud infrastructure, server management, and security providers who process data on behalf of 8k8.com under binding data processing agreements that restrict their use of data to the services provided.
• Game content providers: Game studios and platform providers who deliver game content on 8k8.com may receive limited technical session data necessary to deliver game results and ensure RNG integrity.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where disclosure is required by law or regulatory direction.
• Professional advisors: Legal, audit, and compliance advisors engaged by 8k8.com, who are bound by professional confidentiality obligations.

All third-party data processors engaged by 8k8.com are required to process personal data only in accordance with written instructions and to implement appropriate technical and organisational security measures.

7Cookies and Tracking Technologies

8k8.com uses cookies and similar tracking technologies to operate the platform, enhance user experience, analyse traffic patterns, and — where consented — deliver personalised content. The following cookie categories are in use:

• Strictly necessary cookies: Required for core platform functions such as maintaining your logged-in session, preserving game state, and processing transactions. These cannot be disabled without impairing core functionality.
• Analytics cookies: Used to collect aggregated and anonymised data on how visitors interact with 8k8.com, enabling us to identify performance issues and improve the platform. Analytics data does not personally identify individual users.
• Functional cookies: Used to remember preferences such as your selected language, game lobby layout, and notification settings to provide a more personalised experience on return visits.
• Marketing cookies: Used only with your explicit consent to track promotional campaign effectiveness and deliver relevant bonus offers within the 8k8.com platform.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use 8k8.com. Withdrawal of consent for optional cookies can be managed through your account settings or by clearing cookies in your browser.

8Data Security Measures

8k8.com implements a multi-layered information security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Security measures include:

• SSL/TLS encryption for all data in transit between your device and 8k8.com servers.
• AES-256 encryption for sensitive data stored in our databases, including financial information and identity document references.
• Role-based access controls limiting internal access to personal data to staff with a demonstrated need for the data in question.
• Regular security audits, vulnerability assessments, and penetration testing of the 8k8.com platform infrastructure.
• Two-factor authentication (2FA) options for user accounts to protect against unauthorized login attempts.
• Automated anomaly detection systems to identify and flag suspicious account activity in real time.

9Data Retention

8k8.com retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods required by applicable Philippine law:

• Account and KYC data: Retained for a minimum of 5 years following account closure, as required by PAGCOR regulations and AMLA obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in compliance with anti-money laundering record-keeping requirements.
• Gaming activity records: Retained for a minimum of 3 years to support dispute resolution, responsible gaming assessments, and regulatory audits.
• Support communications: Retained for 2 years to provide context for recurring support issues and for quality assurance purposes.
• Marketing data: Retained until you withdraw consent or opt out of communications, whichever occurs earlier, subject to a maximum of 3 years from last interaction.

Upon expiry of applicable retention periods, personal data is securely and permanently deleted from 8k8.com systems, or anonymized where deletion is not technically feasible for data embedded in aggregate analytics.

10Your Data Subject Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights in respect of your personal data held by 8k8.com:

• Right to be informed: The right to receive clear information about how 8k8.com processes your personal data — this Privacy Policy constitutes that disclosure.
• Right of access: The right to request a copy of the personal data that 8k8.com holds about you and information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: The right to request deletion of your personal data where processing is no longer necessary, except where retention is required by law.
• Right to object: The right to object to the processing of your personal data for marketing purposes or any processing based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller where technically feasible.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe 8k8.com has processed your personal data in violation of the DPA.

To exercise any of the above rights, please contact our Data Protection Officer via live chat or email at the address provided in Section 15. 8k8.com will respond to valid requests within 30 days of receipt.

11Children and Minors

8k8.com strictly does not collect personal data from, or provide services to, any individual under the age of 21 years. This is a firm requirement under PAGCOR's regulations governing online gaming in the Philippines.

If 8k8.com discovers that personal data has been collected from an individual who is under 21 years of age, the account will be immediately suspended, the data will be deleted without delay, and any balance associated with the account will be handled in accordance with applicable regulatory requirements.

12International Data Transfers

Certain third-party service providers engaged by 8k8.com — including cloud infrastructure providers and game content studios — may be located outside the Philippines and may process your personal data in other jurisdictions.

Where personal data is transferred outside the Philippines, 8k8.com ensures that appropriate safeguards are in place to protect the data in accordance with standards consistent with the Philippine DPA. These safeguards include standard contractual clauses, adequacy assessments, and confirmation that recipient jurisdictions or organisations maintain equivalent data protection standards. No personal data is transferred to a jurisdiction without 8k8.com first confirming that adequate protections are in place.

13Third-Party Links

The 8k8.com platform may contain links to third-party game providers' information pages or promotional content. 8k8.com is not responsible for the privacy practices or content of third-party websites or applications that are accessible from 8k8.com. We recommend reviewing the privacy policies of any third-party service before providing your personal data to them.

This Privacy Policy applies exclusively to data processed by 8k8.com through the 8k8com.biz platform and its associated services.

14Updates to This Privacy Policy

8k8.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, 8k8.com will notify registered users via email to the address on file and/or through a prominent notice within the platform for a period of at least 14 days prior to the changes taking effect.

The "Last updated" date at the top of this Privacy Policy reflects the most recent revision. We encourage you to review this page periodically. Your continued use of 8k8.com following notification of changes constitutes acceptance of the updated Privacy Policy.

Previous versions of this Privacy Policy may be requested from our Data Protection Officer.

15Contact and Data Protection Officer

8k8.com has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests related to your personal data, please contact us through the following channels:

When submitting a data subject rights request, please provide your full name and registered 8k8.com mobile number or email address so that we can verify your identity before processing the request.